Confidentiality and privacy
The law protects the relationship between a client and a counselor. Without written consent, information about you cannot be disclosed or discussed. There are exceptions to this, however, and those exceptions are as follows:
1. If a client is determined to be at substantial risk to harm himself or herself, we will make every effort to ensure his/her safety through a safety plan. If it is determined that the individual is unable or unwilling to cooperate with the safety plan, we will take other steps to ensure that person's safety. Those steps may involve contacting others for whom there is no written consent on file.
2. Suspected child abuse, dependent or elder abuse requires that we contact the proper authorities immediately. We are mandated reporters.
3. If a client is threatening to harm another person physically, we must notify the police and inform the intended victim.
To make an appointment or ask a question, please call or text us at 804/874-9929 or email us today. We will contact you before the end of the day. Any messages left after business hours will be returned the following business day.