Confidentiality and privacyThe law protects the relationship between a client and a counselor. Without written consent, information about you cannot be disclosed or discussed. There are exceptions to this, however, and those exceptions are as follows:
1. If a client is determined to be at substantial risk to harm himself or herself, we will make every effort to ensure his/her safety through a safety plan. If it is determined that the individual is unable or unwilling to cooperate with the safety plan, we will take other steps to ensure that person's safety. Those steps may involve contacting others for whom there is no written consent on file. 2. Suspected child abuse, dependent or elder abuse requires that we contact the proper authorities immediately. We are mandated reporters. 3. If a client is threatening to harm another person physically, we must notify the police and inform the intended victim. |
Contact us:To make an appointment or ask a question, please email us or call us today at:
Para servicios en español: Contactar a Hans Tischer » |
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Chesterfield Office: 9453 Amberdale Dr. N.
Chesterfield, VA 23236 | Phone: 804/874-9929 |
Mechanicsville Office: 7301 Hanover Green Dr.Mechanicsville, VA 23111 | Phone: 804/874-9929
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Servicios en español: Phone: 804/389-1611 (ONLY call this number if you are arranging services in Spanish.)
© New Life Journey
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New Life Journey is ASAM certified and ASAP approved.
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If you are in a crisis, you can call the National Suicide Prevention Hotline at 1-800-273-8255 or call your local Community Services Board crisis line. If you have an emergency, call 911 or go to your local emergency room. If you are a current client, please follow the emergency plan discussed with your counselor. |
